Frequently Asked Questions
Browse our organiser FAQs for further information
If you have a query related to Farnborough International Airshow 2024 please visit the FIA2024 FAQs.
How do I get to Farnborough International Exhibition and Conference Centre?
Your Event Manager will be able to provide you with specific instructions for travelling to the venue as these may vary depending on the entry gate being used.
Which Gate do I use for entry?
We have several access gates to the venue depending on the event, please check with your Event Manager which gate will be in operation for your event. Please note that there is no access for visitors/contractors via Gate D.
Is there parking at the venue?
Yes, there is free parking on site at Farnborough International Exhibition and Conference Centre.
Is there a speed limit on site?
Yes, there is a 10mph speed limit in place throughout the Farnborough International Exhibition and Conference Centre road network, please ensure your delegates and Exhibitors are aware of this.
Is there disabled parking at the venue?
Yes, please ensure you display your blue badge once on site and you will be directed to the relevant area.
Is the venue accessible for wheelchairs?
Yes, our Hall 1 entrance foyers provide wheelchair-friendly access and we have lifts at both to access the First Floor. There are disabled toilets throughout the facility.
Lost property
If you have lost or forgotten an item following your event, please contact your Event Manager within three months of the event date, you will need to provide the following details and we will do our best to get your item back to you.
Do you have a cloakroom at the venue?
We do not have a dedicated cloakroom at the venue; we can work with you to operate a temporary cloakroom, please note additional charges will apply.
Is there a café/restaurant at the venue?
There is not a permanent café/restaurant at the venue, though most events will have catering options available during the live hours, please check in advance with a member of the venue or organiser team.
Do you have electric car charging points on site?
Yes, we offer EV charging ports at our parking facility with Rolec as our official charging partner, powered by Monta.
Here are some important details about the charging facilities:
For more details and assistance, please contact our team.
Do you have a cash machine on site?
No. Although our catering units are equipped to take card payments, we recommend you come to site prepared if you wish to make cash purchases.
Is there a prayer room?
Your event organiser will be able to advise which room is being utilised as a prayer room.
Are dogs permitted onsite?
Farnborough International Exhibition and Conference Centre welcome all guidance and assistance dogs. No other dogs or pets are permitted.
What happens some at my events requires medical assistance?
Your Event Manager will advise what level of First Aid response you will required based on your event requirements, following a risk assessment additional costs will apply.
What's the procedure in the event of a fire emergency?
In the event of a fire emergency a siren alarm will sound and will be accompanied by a loud speaker announcement stating that fire evacuation is in process and everyone must leave the building. Fire exits are clearly marked and there are adequate fire marshals on site to ensure everyone leaves the building safely and indicates the location of the fire assembly points. Please do not attempt to leave site during an emergency evacuation as this may hinder emergency services gaining access to site. We have 5 refuge points on the first floor equipped with evacuation chairs. There are trained staff to assist those with impaired mobility and ensure they leave the building safely. Never attempt to re-enter the building until the ‘All Clear’ has been given.
Smoking policy
Farnborough International Exhibition and Conference Centre will allocate dedicated smoking areas for your event as we operate a no smoking policy throughout the venue. E-cigarettes and vaping are included in this.
Do you have WiFi?
Hall 1 and Hall 5 has free café style WIFI which is suitable for browsing the internet and checking emails. This WIFI is not suitable for exhibitors to rely on for show critical elements. Additional requirements can be discussed via your Event Manager.
Can I leave trucks/trailers on site overnight?
Vehicles can remain on site overnight if your Event Manager is notified in advance and a suitable area allocated. No persons are permitted to stay on site overnight.
If you are a local resident to Farnborough International Exhibition & Conference Centre you can check here for event updates that may effect you.